Cancellation Policy

PLEASE NOTE: Booking a session at a specific time indicates the desired appointment window for your pet's grooming service. While we prioritize appointments, scheduling variations and travel time between clients may cause the groomer to arrive outside the exact booked time. We are committed to minimizing wait times and aim to arrive within a reasonable window of your appointment (typically within 1 hour). To ensure a smooth experience for your pet, we recommend being available within this timeframe. For a more precise arrival time estimate on the day of service, we will be in touch